Global Dispatch Hub ( GDH ) is here to provide a comprehensive solution to our customer’s outsourcing needs. We are a team of passionate, dedicated, and talented people who can work as a third hand in your business for call answering and dispatch with intense care and efficiency.
Your taxi service does not operate in a vacuum. You have competitors who are looking for every possible advantage over your business. If you want to survive, you have to beat them to the punch. Let GDM be your partner in client support solutions. Whether we are answering inbound calls or offering virtual support for your online booking and payment program, our call center agents provide a higher echelon of telecommunications services, putting you on the road to an expanded client base and an increased bottom line.
Global Dispatch has more than 10 years of experience in handling dispatch for taxi, limo, and medical transportation companies. We have professional dispatchers available to serve your customers 24/7. We are professional to handle large and medium fleets. We are not the first option but are the last option in terms of quality dispatch and call answering services.
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
We will sign a NDA with you and we will never disclose your information as a reference to any third party. We will not work with your competitor’s ever. We work with only one company from one city.
We record every single call for quality and training purposes so you will be getting access to call log to listen the recordings. We commit 100% up time not even a single call will be missed even in busy hours
Almost 30% growth in call volume by retaining the customers with professional customer service and taking responsibility of your business and customers.
Our dispatchers are fully trained to handle small and large fleet and expert in using all kinds of Taxi and Limo dispatch software. We provide services according to your requirement i.e. full time24/7, part-time or only day/night shift, ETC.
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
VIP clients expect VIP service. We can arrange wake-up calls for early morning shuttles, make outbound calls to drivers close to pick-up time to keep everyone on schedule, and even process payments prior to arrival for your customers’ convenience.
Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.
All of our dispatchers are fully experienced to manage small and large fleet.Even in busy hours they are able to cover maximum number of trips with less vehicles.
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